To meet the demands of shoppers who expect to be able to buy in the channel of their choice and receive the merchandise wherever they prefer, retailers are unwinding their channel-specific supply chains and heading toward omnichannel fulfillment. Roughly half (48%) of retailers have implemented a single commerce platform, according to Boston Retail Partners’ (BRP’s) 2019 POS/Customer Engagement Survey, and an additional 46% plan to have one in place within three years.
Read more: https://www.retaildive.com/news/charting-a-course-to-omnichannel-fulfillment/550122/
